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BT FON FAQS
Frequently asked questions about the BT FON service.
Joining
- I have been told I am a member of BT FON – what does this mean?
- I don’t have my BTinternet email or password, how do I join BT FON?
- I already get 250 minutes' BT Openzone access every month through BT Total Broadband - how will this change?
- How quickly will I be able to use the service after opting in?
- How do I join BT FON?
Troubleshooting
- My computer keeps connecting to BT Openzone or BT FON instead of my BT Home Hub or home router
- I have recently opted in, why is my Home Hub still not enabled as a hotspot ?
- How do I check that I've joined the BT FON community?
- Why can't I see a BT Openzone or BT FON Wi-Fi network?
- I can see a Wi-Fi network, so why can’t I connect to it?